Number: 462

Date:  2-Apr-84 13':37':57

Submitter: Sannella.PA

Source: Sybalsky.pa

Subject: want status_"Can''t Replicate" for ARs

Lisp Version: 

Description: '
Date':  2 Apr 84 11':50 PST'
From': Sybalsky.pa'
Subject': Lisp': Need a "Can''t Replicate" status for ARs'
To': LispSupport.pa'
cc': Sybalsky.pa'
Lisp-System-Date': 29-Mar-84 17':34':40'
Machine-Type': Dandelion'
'
Systm':  AR/Adobe.'
Impact':  Annoying'
Problem':  There are frequently ARs that I can''t replicate.  It would be nice if there were a mechanism for marking such items as "not preprducible" or "awaiting more information".'
'
-----'
'
Date':  6 APR 84 01':00 PST'
From': MASINTER.PA'
Subject': AR#462': want status Can''t duplicate...'
To':   Sybalsky, Sannella'
'
In the situation you describe, either the AR describes something with Frequency': Intermittant, or should be marked either Declined or Incomplete.'
'
You should send a message back to the submitter/source about the problem, and ask them to send any more information if they have it. The message you send can include the AR# in the title.'
'
Please mark THIS AR (about wanting a new status) as Declined.'
'


Workaround: 

Test Case: 

Edit-By: Sannella.PA

Edit-Date:  6-Apr-84 13':31':26

Attn: 

Assigned To: 

In/By: 

Disposition: 

System: Other Software

Subsystem: 

Machine: 

Disk: 

Microcode Version: 

Memory Size: 

File Server: 

Server Software Version: 

Difficulty: 

Frequency: Everytime

Impact: Annoying

Priority: Perhaps

Status: Declined

Problem Type: Design - UI

Source Files: