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The Bluebonnet Expert Help System,  Richard Fikes,  CISz19297y72e12qc
B l u e b o n n e tz19297e24ck40\f9b
An Expert Help Systemz19297e36k40\f9b
for the Casual Userz19297e12k40\f9b8ui6UI
8	Eases problem of describing a copying jobz20567l2364d1729y576e30k40(0,2378)\f3 1f5 1b
9	Frees user from knowing mechanical details of copierz20567l3634d2999e18k40(0,3648)\f3 1f5 1b
e.g., asks "Copies on standard paper?" rather than "Top or bottom paper tray?"z20567l4904d4269e12k40(0,4904)\f5b78B
9	Asks user only meaningful questionsz20567l3634d2999e24k40(0,3648)\f3 1f5 1b
e.g., doesn't ask "Are originals two-sided?" when the original is a bound documentz20567l4904d4269e12k40(0,4904)\f5b82f7B
9	Recognizes inconsistent job descriptionsz20567l3634d2999e24k40(0,3648)\f3 1f5 1b
e.g., explains that the 8200 cannot make two-sided uncollated copiesz20567l4904d4269e12k40(0,4904)\f5b68B
8	Determines a procedure to doing the user's copying job z20567l2364d1729e36k40(0,2378)\f3 1f5 1b
e.g., use the glass to make a master, then put the master in the document handlerz20567l3634d2999e12k40(0,3634)\f5b81B
8	Instructs user how to do the jobz20567l2364d1729e36k40(0,2378)\f3 1f5 1b
9  Allows steps to be done out of order or before instruction is givenz20567l3634d2999e12k40(0,3634)\f3 1f5b
8	Explains how to recover from machine malfunctionsz20567l2364d1729e36k40(0,2378)\f3 1f5 1b